Click here for a printable version of the following resource list.
Resource List
Administration on Aging (AoA)
One Massachusetts Avenue, NW
Washington, DC 20001
(202) 619-0724
TDD: (800) 877-8339
Eldercare Locator: (800) 677-1116
Fax: (202) 357-3555
ALZHEIMER’S RESOURCES
Alzheimer’s Association
225 North Michigan Avenue, Floor 17
Chicago, IL 60601-7633
24/7 Helpline: (800) 272-3900
TDD: (866) 403-3073
Fax: (866) 699-1246
National Silver Alert Program
(866) 840-3639
American Automobile Association Foundation for Traffic Safety
American Association of Retired Persons (AARP)
601 E Street, NW
Washington, DC 20049
(888) 687-2277 (OUR AARP)
American Bar Association
Commission on Law and Aging
740 15th Street, NW
Washington, DC 20005-1019
(202) 662-8698
Fax: (202) 662-8698
American Federation for Aging Research (AFAR)
55 W 39th Street, 16th Floor
New York, NY 10018
(888) 582-2327
Fax: (212) 997-0330
Better Business Bureau (BBB)
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
(703) 276-0100
Fax: (703) 525-8277
Citizen Corps
800 K Street, NW, Suite 640
Washington, DC 20472-3630
CERT Program: cert@dhs.gov
Citizen Corps: citizencorps@dhs.gov
Consumer Action Handbook
Federal Citizen Information Center
U.S. General Services Administration
1800 F Street, NW, Room G142
Washington, DC 20405
(202) 501-1794
Consumer Federation of America
1620 I Street NW, Suite 200
Washington, DC 20006
(202) 387-6121
CREDIT BUREAUS
Annual Credit Report Request Service
PO Box 105283
Atlanta, GA 30348-5283
(877) 322-8228
OptOutPrescreen.com
PO Box 600344
Jacksonville, FL 32260
(888) 567-8688 (5OPTOUT)
TDD: Call 711 and refer the relay operator to (800) 821-9631
Experian (formerly TRW)
475 Anton Boulevard
Costa Mesa, CA 92626
(888) 397-3742 (Experian) (to order credit report and to report credit card fraud)
Equifax
PO Box 740250
Atlanta, GA 30374-0250
(888) 766-0008 (to report credit card fraud)
(800) 685-1111 (to request credit report)
TransUnion
P.O. Box 6790
Fullerton, CA 92834
(800) 680-7289 (fraud victim assistance)
(800) 877-322-8228 (to request credit report)
Deaf Telephone Services
TDD-TTY
(800) 855-1155
U.S. Department of Health and Human Services (HHS)
200 Independence Avenue, SW
Washington, DC 20201
(877) 696-6775
(202) 619-0257
www.hhs.gov/about/referlst.html (alphabetical directory of HHS information and hotline topics)
U.S. Department of Justice (DOJ)
950 Pennsylvania Avenue, NW
Washington, DC 20530-0001
(202) 514-2000
TYY: (202) 514-0716
Direct Marketing Association (DMA)
(Instructions for removing your name from direct mail, telemarketing, and email lists)
1120 Avenue of the Americas
New York, NY 10036-6700
(212) 768-7277
Eldercare Locator
(800) 677-1116
http://www.eldercare.gov/Eldercare/Public/Home.asp
Federal Interagency Forum on Aging-Related Statistics
3311 Toledo Road, Room 5419
Hyattsville, MD 20782
(800) 232-4636
FirstGov for Seniors
USA.gov
U.S. General Services Administration
Office of Citizen Services and Communication
1800 F Street, NW, Suite G-142
Washington, DC 20405
(800) 333-4636 (FED-INFO)
www.firstgov.gov/Topics/Seniors.shtml
Gerontological Society of America
1220 L Street, NW, Suite 901
Washington, DC 20005
(202) 842-1275
Fax: (202) 842-1150
Hearing Aid Helpline
International Hearing Society
16880 Middlebelt Road
Livonia, MI 48154
(800) 521-5247
Home Safety Council
1250 Eye Street, NW, Suite 1000
Washington, DC 20005
(202) 330-4900
Fax: (202) 330-4901
IDENTITY FRAUD
Privacy Rights Clearinghouse (PRC)
(619) 298-3396 (consumer hotline to report privacy abuse and request information)
http://www.privacyrights.org/identity.htm (identity theft resources and fact sheets)
U.S. Department of Justice (DOJ)
http://www.usdoj.gov/criminal/fraud/websites/idtheft.html (identity fraud information and tips to avoid becoming a victim)
U.S. Federal Bureau of Investigation (FBI)
www.fbi.gov/majcases/fraud/fraudschemes.htm (information on common frauds and schemes)
U.S. Federal Trade Commission (FTC)
http://www.ftc.gov/bcp/edu/microsites/idtheft/
U.S. Postal Service (USPS)
Postal Inspection Service
(877) 876-2455
http://postalinspectors.uspis.gov/
U.S. Secret Service
U.S. Social Security Administration (SSA)
International Association of Chiefs of Police (IACP)
615 North Washington Street
Alexandria, VA 22314
(800) 843-4227 (THE-IACP)
Fax: (703) 836-4543
International Association of Fire Chiefs
4025 Fair Ridge Drive, Suite 300
Fairfax, VA 22033-2868
(703) 273-0911
Fax: (703) 273.9363
Meals on Wheels Association of America (MOWAA)
203 South Union Street
Alexandria, VA 22314
(703) 548-5558
Fax: (703) 548-8024
MEDICARE AND MEDICAID
Centers for Medicare & Medicaid Services (CMS)
7500 Security Boulevard
Baltimore, MD 21244-1850
(877) 267-2323
TTY: (866) 226-1819
Medicare Service Center
(800) 633-4227 (MEDICARE)
TTY: (877) 486-2048
Medicare Fraud and Abuse
(800) 477-8477 (HSS-TIPS)
Fax: (800) 223-8164
National Association of State Directors of Veterans Affairs (NASDVA)
107 South West Street, Suite 570
Alexandria, VA 22314
National Association of State Units on Aging (NASUA)
Information/Resource/Referral Support Center
1201 15th Street, NW, Suite 350
Washington, DC 20005
(202) 898-2578
Fax: (202) 898-2583
National Center for Injury Prevention and Control
Centers for Disease Control and Prevention
4770 Buford Highway NE, MS K65
Atlanta, GA 30341-3724
(800) 232-4636 (CDC-INFO)
TTY: (888) 232-6348
National Center on Elder Abuse (NCEA)
c/o Center for Community Research and Services
University of Delaware
297 Graham Hall
Newark, DE 19716
(302) 831-3525
Fax: (302) 831-4225
National Center for Victims of Crime
2000 M Street, NW, Suite 480
Washington, DC 20036
(800) 394-2255
(202) 467-8700
Fax: (202) 467-8701
National Committee for the Prevention of Elder Abuse
1612 K Street, NW
Washington, DC 20006
(202) 682-4140
Fax: (202) 223-2099
National Council on Aging, Inc. (NCOA)
1901 L Street, NW, 4th Floor
Washington, DC 20036
(202) 479-1200
Fax: (202) 479-0735
National Crime Prevention Council (NCPC)
2001 Jefferson Davis Highway, Suite 901
Arlington, VA 22202
(202) 466-6272
Fax: (202) 296-1356
National Domestic Violence Hotline (NDVH)
(800) 799-7233 (SAFE)
TTY: (800) 787-3224
National Fire Protection Association (NFPA)
1 Batterymarch Park
Quincy, MA 02169-7471
(800) 344-3555
Fax: (617) 770-0700
National Fraud Information Center
(800) 876-7060
National Hospice and Palliative Care Organization (NHPCO)
1700 Diagonal Road, Suite 625
Alexandria, VA 22314
(800) 658-8898
(703) 837-1500
Fax: (703) 837-1233
National Institute of Environmental Health Sciences (NIEHS)
PO Box 12233
Research Triangle Park, NC 27709-2233
(919) 541-3345
TTY: (919) 541-0731
Fax: (919) 541-4395
National Institute on Aging (NIA)
Building 31, Room 5C27
31 Center Drive, MSC 2292
Bethesda, MD 20892
(301) 496-1752
TTY: (800) 222-4225
Fax: (301) 496-1072
National Institutes of Health
NIH Senior Health
National Long Term Care Ombudsman Resource Center (ORC)
1828 L Street, NW
Washington, DC 20036
(202) 332-2275
Fax: (202) 332-2949
National Organization for Victim Assistance (NOVA)
510 King Street, Suite 424
Alexandria, VA 22314
(800) 879-6682 (TRY-NOVA)
(703) 535-6682 (NOVA)
Fax: (703) 535-5500
National Sheriffs’ Association (NSA)
1450 Duke Street
Alexandria, VA 22314-3490
(800) 424-7827
Fax: (703) 683-6541
National Silver Alert Program
(866) 840-3639
http://nationalsilveralert.org
National Volunteer Fire Council (NVFC)
7852 Walker Drive, Suite 450
Greenbelt, MD 20770
(888) 275-6832 (ASK-NVFC)
(202) 887-5700
Fax: (202) 887-5291
Office for Victims of Crime
Training and Technical Assistance Center (OVC TTAC)
10530 Rosehaven Street, Suite 400
Fairfax, VA 22030
(866) 682-8822 (OVC-TTAC)
TTY: (866) 682-8880
Fax: (703) 279-4673
Office of Community Oriented Policing Services (COPS)
U.S. Department of Justice 1100 Vermont Avenue, NW Washington, DC 20530 (800) 421-6770 or (202) 307-1480 (Response Center)
Paul B. Beeson Career Development Awards in Aging Research Program
(212) 703-9977
Senior Corps
1201 New York Avenue, NW
Washington, DC 20525
(800) 424-8867
(202) 606-5000
Fax: (202) 606-3472
Social Security Administration (SSA)
Office of Public Inquiries
Windsor Park Building
6401 Security Boulevard
Baltimore, MD 21235
(800) 772-1213
TTY: (800) 325-0778
Social Security Administration (SSA) Fraud Hotline
Office of the Inspector General
PO Box 17768
Baltimore, MD 21235
(800) 269-0271
www.ssa.gov/oig/public_fraud_reporting/index.htm
Substance Abuse and Mental Health Services Administration (SAMHSA)
Department of Health and Human Services
1 Choke Cherry Road
Rockville, MD 20857
(800) 729-6686
(240) 276-2000
TTY: (800) 487-4889
Fax: (240) 276-2010
Urban Institute
2100 M Street, NW
Washington, DC 20037
(202) 833-7200
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Washington, DC 20201
(877) 696-6775
(202) 619-0257
www.hhs.gov/about/referlst.html (alphabetical directory of HHS information and hotline topics)
www.healthfinder.gov (information and tools to help you stay healthy)
U.S. Senate Special Committee on Aging
G31 Dirksen Senate Office Building
Washington, DC 20510
(202) 224-5364
Fax: (202) 224-8660
VOLUNTEER RESOURCES
Citizen Corps
800 K Street, NW, Suite 640
Washington, DC 20472-3630
CERT Program: cert@dhs.gov
Citizen Corps: citizencorps@dhs.gov
Corporation for National & Community Service
1201 New York Avenue, NW
Washington, DC 20525
(202) 606-5000
TTY: (800) 833-3722
Peace Corps
1111 20th Street, NW
Washington, DC 20526
(800) 424-8580
Senior Corps
1201 New York Avenue, NW
Washington, DC 20525
(800) 424-8867
(202) 606-5000
Fax: (202) 606-3472
VolunteerMatch
717 California Street, Second Floor
San Francisco, CA 94108
(415) 241-6872
Volunteers of America
1660 Duke Street
Alexandria, VA 22314
(800) 899-0089
(703) 341-5000
Fax: (703) 341-7000
Young Men’s Christian Association (YMCA)
YMCA of the USA
101 North Wacker Drive
Chicago, IL 60606
(800) 872-9622
Young Women’s Christian Association (YWCA)
1015 18th Street, NW, Suite 1100
Washington, DC 20036
(202) 467-0801
Fax: (202) 467-0802